Overview of The Role:

As a Change Management & Communications professional you will be a part of the clients team responsible for enabling change for large scale, complex enterprise technology implementations and smaller IT initiatives impacting people and business processes across our global divisions. Your collaborative approach, curious mindset, and advanced understanding of change methodologies, frameworks and tools are part of your recipe for delivering successful outcomes in a dynamic and fast-paced project environment.

You are excited to contribute to a global organization that is a leader in its markets. You have expertise in assessing stakeholders and the changes that affect them, creating plans to address their needs and mitigate change impacts, and executing and reporting on activities that enable business readiness, drive long-term adoption, and deliver on strategic objectives. You enjoy interacting directly with stakeholders in-person and virtually, and you share your expertise through formal and informal coaching with your peers and individuals at all organizational levels. You are interested in taking an integrated change management approach, which includes communications and supporting our training group. 

Responsibilities:

• Creating and monitoring detailed change management plans that align with the change management strategy and project objectives
• Coordinating change management activities:
  • Change impact assessment and mitigation
  • Leadership and organizational alignment
  • Role mapping to system identities
  • Stakeholder management
  • Reporting on progress to clients leaders and project PMO
  • Identifying and monitoring risks and issues
  • Business readiness evaluation
• Planning and developing strategic and tactical communications that support project, program and/or organizational objectives
• Leading and influencing a diverse cross-functional team
• Fostering relationships with key stakeholders within the business and project team
• Providing strategic advice, guidance, leadership, and support to team members at all levels of the organization or project
• Contributing to ongoing improvement of the clients change management methodology, tools, and templates