Our Alberta based client is seeking an experienced SAP Material Management (MM) Functional Lead to join their project immediately and will run for 6 months with possibility of an extension. The ideal candidate should have 8+ years of experience in Application Management Support (AMS) for SAP S/4HANA or SAP ECC Materials Management environments, with strong functional expertise in SAP MM and extensive experience supporting Procurement-to-Pay (P2P) business processes, including direct, indirect, and service procurement should also have strong understanding of inventory management and warehouse-related processes, as well as deep knowledge of SAP integration points with FI/CO, SD, PM, EWM/WM, Supplier Portals, and External Procurement Systems. This will be a hybrid role with the exact amount of on-site scheduled days to be confirmed.
Key Responsibilities:
- Provide day-to-day application management and production support for SAP S/4HANA Materials Management (MM), Procurement, Sourcing, Service Procurement, Order Management, and Inventory Management processes.
- Monitor, troubleshoot, and resolve incidents, defects, and service requests within agreed service levels.
- Perform issue analysis, root cause identification, and recommend permanent solutions for recurring operational issues.
- Support procurement, inventory, purchasing, sourcing, and supplier management processes across multiple business units and locations.
- Support batch jobs, interfaces, data validations, output processing, and system health checks related to MM and procurement functions.
- Coordinate with cross-functional teams for issue resolution across integrated SAP modules and external applications such as COUPA.
- Support configuration analysis, testing, and deployment of minor enhancements, system fixes, and process improvements.
- Analyze business requirements and translate them into supportable functional solutions.
- Maintain application stability and ensure system changes do not negatively impact ongoing operations.
- Assist in transport management, release validation, cutover, and post-deployment support activities.
- Support end-to-end procurement processes including: Purchase Requisitions Request for Quotation (RFQ) o Supplier Quotation Management.
- Source Determination, Purchase Order Processing, Contract and Scheduling Agreement Management, Procurement Approvals and Release Strategies.
- Goods Receipt Processing, Invoice Verification, Supplier Collaboration and Procurement Reporting.
- Support strategic and operational sourcing processes, supplier selection, vendor evaluations, and procurement compliance activities.
- Support direct and indirect procurement processes across goods, materials, consumables, and services.
- Support service procurement processes including service entry sheets, contractor management, framework agreements, and invoice verification.
- Support inventory management processes including: Material Master Data, Stock Movements, Goods Receipts and Goods Issues.
- Stock Transfers, Reservations, Physical Inventory, Cycle Counting, Consignment Inventory, Inventory Adjustments and Reconciliation.
- Support procurement and inventory-related master data including materials, vendors, purchasing information records, source lists, and service master records.
- Work closely with supply chain, procurement, warehouse, finance, and operations teams to resolve process issues and improve operational efficiency.
- Participate in ticket triage, incident prioritization, backlog management, and service review meetings.
- Document incidents, root causes, workarounds, resolutions, and support procedures.
- Contribute to knowledge management and continuous improvement initiatives.
- Ensure compliance with change management, incident management, problem management, and audit requirements.
- Support operational reporting, procurement analytics, inventory reconciliation, and compliance reporting.
- Partner with business stakeholders, SAP functional teams, BASIS, development, integration, and testing teams.
- Escalate critical incidents with clear business impact assessments and recovery plans.
- Support user communications during incidents, outages, planned maintenance activities, and releases.
- Provide guidance and mentoring to junior support team members when required.
