Our Toronto based client is seeking an experienced SAP Materials Management (MM) and Plant Maintenance (PM) Functional Techno Specialist to join their team of a full time permanent basis. The ideal candidate should have 7+ years of SAP configuration expertise in S/4HANA MM/PM and support experience, with at least 5 of those years focused on hands-on functional and configuration work in SAP S/4HANA Supply Chain and Logistics modules, along with proven experience in full lifecycle S/4HANA and Fiori app implementations. Deep familiarity with the Fiori front end, as well as integration with FI/CO, Concur, MDG, HR, and PS, also have working knowledge of SAP FLEX workflow. This will be a hybrid role with the exact amount of on-site scheduled days to be confirmed.
Key Responsibilities:
- Ensure all SAP changes and HALO tickets follow IT and Audit control requirements ensuring appropriate supporting documentation, business requirements, configuration/ technical specifications, and testing scripts.
- Resolve end user issues and tickets in the HALO ticketing system, from cradle to grave with attention to timely customer support and supporting documentation.
- Support the SAP S/4HANA Supply Chain/Logistics modules in FIORI considering related modules integration such as FI/CO, Concur, MDG, HR and PS.
- Support SAP S/4HANA Version 2021, transitioning to Version 2023 from end of 2026.
- Configure the SAP S/4HANA system as required to meet business and system requirements.
- Ability to work collaboratively with other support teams and external support vendors.
- Apply SAP S/4HANA best practice solutions to automate, improve and advance current environment.
- Partner with the other SAP team members, business sites, and corporate business leads to assess and document requirements and establish priorities and roadmaps.
- Recommend operational improvements or devise new approaches to processes, gaps or issues to meet business objectives.
- Lead the design of SAP Logistics WRICEF (workflow, reports, interfaces, configuration, enhancements, workflows and forms) items and conversion programs.
- Develop alternative technical solutions, and provide advice on options, risks, costs and benefits, and impact on other business processes.
- Troubleshoot MM workflow (PR and PO) using FLEX SAP workflow.
- Understand non-SAP business systems (e.g., Oracle Financial Planning and Consolidation, FCCS and Integration Suite) and their integration with SAP.
- Work with third party system integrator (SI) partners/ AMS provider where required, based on HALO tickets, defects, projects.
- Ensure IT change management processes are followed.
- Log SAP Service Requests tickets with SAP, evaluate SAP notes, assess new functionality, and upcoming releases.
- Define and support SAP Logistics-related modules user authorization requirements, with consideration to segregation of duties and following principle of ‘least privilege’ access to the system.
- Prepare and conduct demos or training sessions as needed and develop training material and testing documents as required.
